Privacy policy
Privacy and Cookie Policy
1. Introduction
Welcome to AvaGro Sustainable Agricultural Solutions (Pty) Ltd (“AvaGro”). We are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information when you visit our website https://www.avagro-group.com/.
2. Data Controller
The data controller responsible for your personal data is:
AvaGro Sustainable Agricultural Solutions (Pty) Ltd
178 River Plots, Swakopmund, Namibia
Email: info@avagro-group.com
Phone: +264 81 229 0829
3. Data Collection and Use
We collect and process personal data for the following purposes:
Contact Forms: When you reach out to us via our contact forms, we collect your name, email address, and any other information you provide to respond to your inquiries.
Newsletter Subscription: If you subscribe to our newsletter, we collect your email address to send you updates and information about our services.
Product Orders: For product orders, we collect the necessary information to process your purchase, including your name, contact details, and payment information.
Website Analytics: We use cookies and similar technologies to collect information about your interaction with our website to improve user experience and analyze website traffic.
4. Legal Basis for Processing
Our processing of your personal data is based on the following legal grounds:
Consent: For activities such as newsletter subscriptions and certain cookies, we process your data based on your consent.
Performance of a Contract: Processing related to product orders is necessary for the performance of a contract with you.
Legitimate Interests: We process data to improve our services and ensure the security of our website.
5. Cookies and Similar Technologies
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and enable certain functionalities.
Types of Cookies We Use:
Necessary Cookies: Essential for the operation of our website.
Functional Cookies: Enhance the functionality and personalization of our website.
Analytics Cookies: Help us understand how visitors interact with our site.
Managing Cookies: You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
6. Data Sharing and Transfer
We do not sell or rent your personal data. We may share your information with third parties in the following circumstances:
Service Providers: To assist in business operations, such as payment processing and email distribution.
Legal Obligations: When required by law or to protect our rights and safety.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data under certain conditions.
Restriction: Request restriction of processing under certain circumstances.
Data Portability: Request transfer of your data to another organization.
Objection: Object to processing based on legitimate interests.
To exercise these rights, please contact us at info@avagro-group.com.
10. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact us at:
AvaGro Sustainable Agricultural Solutions (Pty) Ltd
178 River Plots, Swakopmund, Namibia
Email: info@avagro-group.com
Phone: +264 81 229 0829